Everything you need to know about BLOM Bank Egypt's
merger with Bank ABC Egypt
Preparing BLOM Bank Egypt customers for a new banking experience
The full integration of BLOM Bank Egypt and Bank ABC Egypt is just a few months away.
Our goal is to offer the best banking experience possible. While we add the finishing touches to our exciting bank of the future, it’s time to prepare BLOM Bank Egypt customers for their banking and services switching to Bank ABC Egypt.
To make things as smooth possible, we’ll start sending BLOM Bank Egypt debit and credit card customers replacement Bank ABC cards now – well before they are needed. [See details below].
BLOM Bank Egypt customers and their full banking services will switch to Bank ABC Egypt early next year – the exact date will be announced here in a few weeks.
Why Bank ABC debit and credit cards are being issued to BLOM Bank Egypt customers
Following the legal merger of BLOM Bank Egypt and Bank ABC Egypt, the banks will combine to support all customers together. As part of this process, all BLOM Bank Egypt customers and their banking (including their debit and credit card services) will eventually move to Bank ABC Egypt.
Before BLOM Bank Egypt customers switch to Bank ABC Egypt, they will be sent their replacement Bank ABC debit and credit cards. These cards cannot be used before their scheduled ‘go live’ date (see below).
What happens when We now will start delivering credit and debit cards to customer’s registered addresses by courier.
Credit cards Credit cards be delivered between the start of December and mid-January 2024.
BLOM Customers will be able to use their new Bank ABC credit cards from 1st February 2024.
Debit cards Debit cards will be delivered in batches from the start of December 2023.
BLOM Customers will not be able to use their new debit cards until the rest of their banking services switch to Bank ABC Egypt. We will confirm this date in the coming weeks here.
What do customers need to do Check the bank has their correct delivery address and mobile number – this can be done at their branch. As part of the ATM card activation process, customers will need to receive an OTP message from the bank.
Customers should activate their card immediately. Customers can set their PIN and activate their card on any ATM on the Bank ABC Network. To find the nearest ATM, click here.
Customers will be notified well in advance of the date the rest of their banking services switch to Bank ABC Egypt and their new Bank ABC debit cards can be used.
Activating Bank ABC cards at ATMs
Insert the debit/credit Card into an ATM on the Bank ABC network. Find your nearest ATM here
Click on ‘PIN SET’
Enter OTP received on your mobile when asked: ‘Please enter your OTP that has been sent to your registered mobile number’
Enter new four digit PIN when asked: ‘Please enter 4 digit pin – this will be new pin’
Re-enter the four digit PIN when asked: ‘Please re-enter the new pin to confirm that you have entered the correct number’
Once complete, the ATM screen will display: ‘Your pin has been set successfully and your card has been activated’
If customers face any difficulties activating their cards at an ATM, they should call our Contact Centre on: 19123.
Share Purchase Agreement signed with BLOM Bank Lebanon
Completion of the BLOM Bank Egypt acquisition following receipt of regulatory approvals and other closing actions
BLOM Bank Egypt and Bank ABC Egypt legally merge and integration begins.
Initial rebranding process begins. BLOM Bank Egypt branches will rebrand to Bank ABC but continue to provide access to usual services
Date to be announced
Full integration of both banks completes, with all customers served by an enhanced range of services
Benefits of merger
Customers will enjoy access to more branches, a strong international network and an enhanced range of services, including digital banking. A comprehensive list of FAQs is available to help answer any queries you may have.
Bank ABC plans to fully capitalise on the opportunities in the Egyptian market following its acquisition of BLOM Bank Egypt. As a bigger, modern banking franchise it will play an importance role for customers and the wider economy.