You can get the full details of new accounts from any Bank ABC branch now using your National ID or passport. We’ll also send some of your new customer info to your registered phone number before your new Bank ABC account goes live 25th February 2024 (this will only be sent for accounts used for business purposes). If you already use internet banking, you can log into ABC Digital when your accounts switch to Bank ABC on the 25th February 2024 and view them there.
We will send you your customer ID by SMS, you can share this with anyone sending you money to ensure it is credited to your new Bank ABC account. Please visit your branch to receive your full account details to help you manage all payments you wish to make.
If you already use internet banking, you can log into ABC Digital when your accounts switch to Bank ABC on the 25th February 2024 to view your new accounts and manage payments.
Repayments be made via Bank ABC branches and ATMs, ABC digital or Fawry.
Keep using your existing BLOM Bank Egypt credit card from now until up until 31st January 2024. You can use your new Bank ABC credit card from 1st February 2024.
If customers face any difficulties activating their cards at an ATM, they should call our Contact Centre on: 19123.
BLOM Bank Egypt customers will receive the equivalent Bank ABC card.
Due to the large volumes of cards, they will be delivered in batches from the end of November to the end of January 2024. If you have not received your replacement Bank ABC card by then, please visit your branch.
The bank will deliver cards to the delivery address we have registered for each customer. If a customer cannot be reached, their card will be delivered to their branch.
You can activate your Bank ABC card in advance of it going live at any ATM on the Bank ABC Egypt network. To find the nearest ATM to you click here.
You should continue using your existing BLOM Bank Egypt card until the ‘go live’ date of your replacement card - as outlined below. After this point your old BLOM Bank Egypt card will be deactivated.
Replacement Bank ABC Credit cards will go live 1st February 2024.
Replacement Bank ABC Debit cards will go live 25th February 2024.
For every BLOM Bank Egypt card you currently hold, you will receive the equivalent Bank ABC card. Many of the key features will be the same, in addition to a number of attractive benefits. You will be able to use your card at a wider network of ATMs nationwide. To know more about your card’s benefits, please click here.
Yes, the pricing and fees are the same.
A new, improved loyalty scheme is currently being developed for Bank ABC Egypt for both debit and credit cards customers – until this is ready, only credit card customers will be able to earn and redeem points when their services switch to Bank ABC using ABC Rewards Plus+.
BLOM Bank Egypt debit cards will stop accruing points 24th Dec 2023 and existing points must be redeemed by 24th Jan 2024.
If customers hold a BLOM BANK Egypt debit and credit card, all points will be combined and migrated at the same value to the customer’s new Bank ABC credit card. Point are accumulated through credit card transactions only.
Customers with just a credit card will have any existing points migrated at the same value to their new Bank ABC credit card.
Bank ABC Egypt offers a wide range of cards, offering a competitive range of features. Find out more here.
Yes. Customers will get a new Bank ABC replacement card for every active credit card they have with BLOM Bank Egypt.
Instead of receiving multiple debit cards, customers will get a replacement that is equivalent to their most premium card, or the most recently issued card. This will ensure customers retain their key debit card features. This replacement debit card can be used to access multiple Bank ABC accounts at Bank ABC ATMs.
Due to the unique way credit cards work, we are able to migrate this service earlier. Doing this does not affect the migration of remaining BLOM Bank Egypt services for customers and means they can benefit from their new Bank ABC credit card service early.
We are in the final stages of planning the integration of both banks. In the coming weeks we will be able to confirm when all BLOM Bank customers and their banking services will switch to Bank ABC Egypt. We will notify customers here, as well as write to them to confirm this date and their new account numbers well in advance.
We are committed to making sure customers and their services migrate to Bank ABC Egypt with the minimum of disruption. Any future changes will be communicated well in advance to make sure customers are fully prepared. Full details and updates will be communicated here on a regular basis.
We look forward to supporting BLOM Bank Egypt customers at our exciting bank of the future.
Customers should visit their branch or call our Contact Centre immediately on: 19123.
Bank ABC Egypt has acquired BLOM Bank Egypt and both have now combined into a single legal entity. We are now working to combine the best of both institutions to create an exciting bank for the future. Our future, fully combined bank, will serve all customers together with an enhanced range of services and larger branch and ATM network.
We're building an exciting bank for the future. Customers can look forward to being supported by a larger banking franchise, offering an enhanced range of services that draws on the best of both banks. We will also operate a larger network of branches and ATMs.
We will be a modern, international bank with bold ambitions creating more opportunities for our customers, both here and overseas. We want to be the bank that offers the best experience for customers.
We have created an enhanced range of services that draws on the best of both banks to serve all customers. As part of this integration process, we will optimise products and services, with the best interests of customers in mind.
Minimising disruption for our customers is a top priority. Any changes to your current products and services with the bank will be communicated well in advance.
As part of our integration, we have harmonised pricing and fees on products across both banks to remain competitive in the market.
Both banks remain open for business and customers can continue to access additional products and services as normal.
Only if an account is already setup at both banks, otherwise they will be treated like a new customer with the normal onboarding process followed. While we work to integrate both banks, each will continue to serve their existing customers as normal.
As part of our integration, we will harmonise products, fees and processes early on, so they are the same for all customers.
As part of our integration process, BLOM Bank Egypt customers and their accounts will be moved onto the Bank ABC Egypt platform, providing access to an enhanced range of services from our bank of the future. BLOM bank retail customers will be migrated when our integration completes. BLOM Bank Egypt corporate customers will be migrated earlier in a phased approach and will be advised well in advance.
Minimising disruption for our customers is a top priority and we will ensure there is minimal interruption in service.
Our bank of the future will offer a larger network of branches and ATMs to support customers. Customers of both banks can continue to access services at their existing branches and ATMs as normal while we work to integrate both into a combined network.
There are no current plans to close branches. Having a larger branch network to serve more customers is one of the key benefits of our future bank. As part of our normal business practice, we will continue to review and optimise our branch network in line with customer demand.
No. You can continue to access your branch services as normal.
Yes. Customers will be able to inquire about their historical balances and transactions the same as before.
Customers can continue to use their existing cheque books as normal. There will be no disruption to the cheque honoring process as a result of your accounts being migrated to Bank ABC.
You can only request a new Bank ABC cheque book from your branch after your account moves to Bank ABC. If you prefer, you can continue using your BLOM Bank Egypt cheque book until it runs out, then request a Bank ABC replacement.
Outstanding cheques will still be valid and the beneficiary can cash them without any specific implication.
Please continue to contact the bank in the normal way.
BLOM Bank Egypt
Contact Centre: 19233
Outside Egypt: (002-02) 33319400
Bank ABC Egypt
Contact Centre: 19123
Outside Egypt: (00202) 19123
A new, improved Bank ABC loyalty scheme is currently being developed for both debit and credit cards customers – until this is ready, only credit card customers will be able to earn and redeem points when their cards switch to Bank ABC using ABC Rewards Plus+. For information on how to earn and redeem ABC Rewards Plus+ please call our Contact Centre on: 19123
As part of our integration, the Bank ABC brand will replace the BLOM Bank Egypt brand. BLOM Bank Egypt customers will still be able to access their banking services as normal until they are fully migrated to Bank ABC Egypt.
No. You can continue to access services of either bank as normal. We will inform you of any future changes well in advance.
As one of the MENA region’s leading international banks, Bank ABC has been searching for the right opportunity to expand in Egypt. BLOM bank Egypt has a strong legacy of success, which combined with Bank ABC’s local and international strength, will create an exciting bank for the future.
Customers can look forward to being supported by a larger banking franchise, offering an enhanced range of services that draws on the best of both banks. We will also operate a much larger network of branches and ATMs.
We will be a modern, international bank with bold ambitions creating more opportunities for our customers, both here and overseas. We want to be the bank that offers the best experience for customers.
We also plan to bring the best of our international bank’s market leading digital capabilities to the local market. These include our multi-award winning mobile digital bank and innovative services to help businesses.
A new, state of the art mobile banking app is in the final stages of testing and will be ready to launch very soon. We’ll let you know as soon as our new app is ready. For now, you can manage your banking online using ABC Digital.
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